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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Russel Wong

Russel Wong

July 29, 2025

5  out of  5
rating by Russel Wong
"Maggie super helpful"
We responded:
"Thank you Russel for your kind words and for recognizing Maggie on her outstanding customer service. I’m thrilled to hear that you had a positive experience with us. Delivering exceptional customer service is our top priority! Thank you for trusting our State Farm Agency and look forward to continue supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Joel Mermelstein - State Farm."
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Christine Janeczko

July 25, 2025

5  out of  5
rating by Christine Janeczko
"After 7 years with another insurance company, who were extremely unresponsive to our requests to lower our rates, we decided to reach out to State Farm to get a quote. We went with the Joel Mermelstein Agency, and in particular, Maggie, based on her many 5-star reviews. She did not disappoint. She spent several hours with us reviewing our current coverage and making suggestions that better fit our individual situation. We are confident we have the coverage we need, and she was able to beat all other quotes we received. She is a pleasure to work with; and as other reviewers have pointed out, we feel like we have a new friend. Since signing up with State Farm we've had several follow-up questions sent via email, and responses came within hours and with a tone that she was happy to help. I would highly recommend this team."
We responded:
"Thank you Christine for your amazing review and for recognizing Maggie on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and save you in the process :) We look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm. "
Profile photo of Amber DeOliveira

Amber DeOliveira

July 24, 2025

5  out of  5
rating by Amber DeOliveira
"Kareena was super helpful insuring my new home."
We responded:
"Thank you Amber for your kind words and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled for the opportunity to continue supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
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Paul Calderoni

July 23, 2025

5  out of  5
rating by Paul Calderoni
"Kareena was Awesome"
We responded:
"Thank you Paul for your kind words and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled for the opportunity to continue supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm. "
Profile photo of Isaiah Farbiarz

Isaiah Farbiarz

July 18, 2025

5  out of  5
rating by Isaiah Farbiarz
"Kareena she was very nice and professional"
We responded:
"Thank you Isaiah for your kind words and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm. "
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pat choulli

July 17, 2025

5  out of  5
rating by pat choulli
"Maggie was such a pleasure to talk to. She understood exactly what I needed and saved me hundreds. I couldn’t be happier with my decision and of course having extra money in my pocket in this economy !! Win win , thanks again Maggie."
We responded:
"Thank you Pat for your kind words and for recognizing Maggie on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and save you in the process :) We look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm. "
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Mike

July 16, 2025

5  out of  5
rating by Mike
"I had a couple of pressing issues regarding my policy and the Drive Safe app. After speaking with Joel, Taylor and Maggie, all 3 gave me the utmost of their attention. I was annoyed at some of the issues I was experiencing, and their help, guidance and expertise put me in the right direction for the answers I was seeking. None of my issues involved them directly, but their willingness to help was gratifying."
We responded:
"Thank you Mike for your kind words. Delivering exceptional customer experience is our top priority! We are thrilled to hear that we have achieved that with you. We look forward to continue supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Profile photo of Angel Gonzalez

Angel Gonzalez

July 14, 2025

5  out of  5
rating by Angel Gonzalez
"Very aware of the process. Thank you for the help Kareena"
We responded:
"Thank you Angel for your kind words and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Profile photo of Alaina Straub

Alaina Straub

July 11, 2025

5  out of  5
rating by Alaina Straub
"Kareena was such a pleasure to work with. She is very knowledgeable and was able to accurately and efficiently provide me with auto insurance information and policies."
We responded:
"Thank you Alaina for your kind words and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Profile photo of Cher Chirico

Cher Chirico

July 9, 2025

5  out of  5
rating by Cher Chirico
"Maggie was a total JOY to deal with. She earns a gold star and at least buy her a coffee & donut ! Cher Chirico 💕"
We responded:
"Thank you Cher for your kind words and for recognizing Maggie on her outstanding customer service. I’m thrilled to hear that you had a positive experience with us. Delivering exceptional customer service is our top priority! Thank you for trusting our State Farm Agency and look forward to continue supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Joel Mermelstein - State Farm."
Profile photo of Chella Passante

Chella Passante

July 7, 2025

5  out of  5
rating by Chella Passante
"I called today and Maggie was so helpful, answered all my questions and was very knowledgeable."
We responded:
"Thank you Chella for your kind words and for recognizing Maggie on her outstanding customer service. I’m thrilled to hear that you had a positive experience with us. Delivering exceptional customer service is our top priority! Thank you for trusting our State Farm Agency and look forward to continue supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Joel Mermelstein - State Farm."
Profile photo of Darren Herera

Darren Herera

July 3, 2025

5  out of  5
rating by Darren Herera
"Maggie was the most helpful agent I've ever had the pleasure of speaking with! She helped me so much and she was truly incredible! No agent has ever been so helpful like she was! Maggie thank you so much for everything! Hands down the most down to earth person as well! God bless you Maggie!"
We responded:
"Thank you Darren for your kind words and for recognizing Maggie on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Profile photo of Robert Brown

Robert Brown

July 3, 2025

5  out of  5
rating by Robert Brown
"Maggie helped me get a great quote price & even made a follow up call to ensure my experience was fantastic. Thank you!"
We responded:
"Thank you Robert for your kind words and for recognizing Maggie on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Profile photo of Heather D'Amore Maselli

Heather D'Amore Maselli

July 3, 2025

5  out of  5
rating by Heather D'Amore Maselli
"Writing this review with pleasure for Maggie. She was a pleasure and delight. I just got coverage for my car. Maggie made it easy, understandable, and honestly fun. I felt like I was on the phone with a friend I've known for years. If you are looking to work with anyone I highly recommend this woman. She was such a ray of sunshine and got the job done in a proficient and lovely manner."
We responded:
"Thank you Heather for your kind words and for recognizing Maggie on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Profile photo of Patricia Seholm

Patricia Seholm

July 3, 2025

5  out of  5
rating by Patricia Seholm
"Kareena was awesome"
We responded:
"Thank you Patricia for your kind words and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Profile photo of Kayon Downey

Kayon Downey

July 2, 2025

5  out of  5
rating by Kayon Downey
"Kareena was really helpful I’m only 19 years old and she guided me to get the lowest insurance for my first ever car really greatful"
We responded:
"Thank you Kayon for your kind words and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Profile photo of Kathy Margaritis

Kathy Margaritis

June 27, 2025

5  out of  5
rating by Kathy Margaritis
"Maggie was very helpful! Great staff!"
We responded:
"Thank you Kathy for your kind words and for recognizing Maggie on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Profile photo of Stephon and Luke

Stephon and Luke

June 26, 2025

5  out of  5
rating by Stephon and Luke
"⭐️⭐️⭐️⭐️⭐️ We had the best experience with Kareena from State Farm at the 22 US Highway 6, Port Jervis, NY location. We already work with Joel for our home insurance, and today Kareena followed up with a gentle reminder about life insurance for me and my husband — the timing couldn’t have been better. She was clear, considerate, knowledgeable, and made the whole process seamless. This agency truly goes above and beyond. Highly recommend Joel, Kareena, and the entire team at this office! 🏳️‍🌈 🤩"
We responded:
"Thank you Stephon & Luke for your amazing review and kind words recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are grateful for another opportunity to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Profile photo of Travis Andrew

Travis Andrew

June 26, 2025

5  out of  5
rating by Travis Andrew
"Kareena was very nice and helpful with helping me obtain builders risk insurance. Grateful for her help"
We responded:
"Thank you Travis for your kind words and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are grateful for another opportunity to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Profile photo of Brian Cunningham

Brian Cunningham

June 25, 2025

5  out of  5
rating by Brian Cunningham
"Karina was very helpful I liked her attitude"
We responded:
"Thank you Brian for your kind words and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Profile photo of Kenneth Colon

Kenneth Colon

June 25, 2025

5  out of  5
rating by Kenneth Colon
"Kareena was very helpful and very understanding of my lack of knowledge and helped me get a accurate insurance"
We responded:
"Thank you Kenneth for your kind words and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Profile photo of Taylor

Taylor

June 24, 2025

5  out of  5
rating by Taylor
"Maggie was so helpful and kind through the whole process 10 out of 10 would recommend"
We responded:
"Thank you Taylor for your kind words and for recognizing Maggie on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Profile photo of Kelly Jackson

Kelly Jackson

June 24, 2025

5  out of  5
rating by Kelly Jackson
"Maggie was a pleasure to work with and a huge help in figuring everything out for me. ☺️"
We responded:
"Thank you Kelly for your kind words and for recognizing Maggie on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm. "
Profile photo of Kimberly Ferrera

Kimberly Ferrera

June 19, 2025

5  out of  5
rating by Kimberly Ferrera
"Kareena, she was super helpful with everything, give details about my quote, save a LOT of money 🤑 and because of her is the only reason why I changing to State Farm. It’s nice to have representatives like her! God bless her"
We responded:
"Thank you Kimberly for your kind words and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Profile photo of Darren Tetz

Darren Tetz

June 12, 2025

5  out of  5
rating by Darren Tetz
"Was very helpful! Highly reccomend"
We responded:
"Thank you Darren for your kind words. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."