State Farm® Insurance Agent Joel Mermelstein
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lucia Murphy (Lucia & Glynn)
December 30, 2025
5
out of
5
rating by Lucia Murphy (Lucia & Glynn)
"Catherine is very knowledgeable in what she does. Joel, you would be lost without her. Without her we would have never considered switching. Grateful."
alan720x
December 29, 2025
5
out of
5
rating by alan720x
"Catherine Horner was really nice and did everything quickly 🤩🤩"
Vicki Hafner
December 24, 2025
5
out of
5
rating by Vicki Hafner
"She went out of her way to make sure my insurance started today!!!"
Lynda Beck
December 18, 2025
5
out of
5
rating by Lynda Beck
"Very fast and friendly service!!!"
We responded:
"Thank you Lynda for your kind words. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Caitlin Engels
December 18, 2025
5
out of
5
rating by Caitlin Engels
"⭐⭐⭐⭐⭐ I cannot recommend Catherine Horner enough!!! She made switching my auto insurance completely seamless and saved me a significant amount on my rates. She was incredibly responsive, explained everything clearly, and handled every detail from start to finish. The entire process was quick, stress-free, and honestly easier than I expected. If you want someone knowledgeable, efficient, and truly invested in helping you get the best coverage at the best price, she is absolutely the person to go to if you want someone to care about your needs!"
We responded:
"Thank you Caitlin for your kind words and for recognizing Catherine on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Jason Fuchs
December 12, 2025
5
out of
5
rating by Jason Fuchs
"Just recently switched to StateFarm, and Kudos to Catherine H, an Outstanding rep! Made everything easy, and even fun thru all of the process! 6 stars if it were available."
We responded:
"Thank you Jason for your kind words and for recognizing Catherine on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Rajeev Chhabra
December 8, 2025
5
out of
5
rating by Rajeev Chhabra
"I cannot say enough wonderful things about my insurance agent, Kareena Chhabra! Working with her has been an absolute game-changer. Kareena is incredibly knowledgeable, patient, and genuinely committed to finding the best solutions for her clients. She took the time to understand my situation in detail, walked me through every option, and made the entire process effortless. The best part? She saved me thousands of dollars a year on my auto insurance! I was blown away by how much she was able to reduce my premiums while still improving the quality of my coverage. Kareena didn’t just meet my expectations—she exceeded them in every possible way. If you're looking for an agent who is proactive, trustworthy, and truly exceptional at what she does, look no further than Kareena Chhabra. I recommend her wholeheartedly!"
We responded:
"Thank you Rajeev for your kind words and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm. "
Michael Armstrong
December 8, 2025
5
out of
5
rating by Michael Armstrong
"I recently switched both my auto and home insurance to State Farm. My main reason for the change was to reduce my cost. The State Farm agent was extremely helpful and she guided through the entire process. The agent was very professional and patient with me and my questions and she was very helpful working with my current provider to cancel my policies."
We responded:
"Thank you Michael for your kind words. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm. "
Rosemarie Horner
December 6, 2025
5
out of
5
rating by Rosemarie Horner
"Catherine was great and very helpful"
We responded:
"Thank you Rosemarie for your kind words and for recognizing Catherine on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm. "
Sarah Vanderburg
November 26, 2025
5
out of
5
rating by Sarah Vanderburg
"Kareena was my agent and she was AMAZING. She literally made my experience so easy and I enjoyed it. My friend heard the chat and she will be coming to State Farm for her as well. 10/10 experience would recommend to anyone willing to hear!!!"
We responded:
"Thank you Sarah for your kind words and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Nathan Cunnius
November 20, 2025
5
out of
5
rating by Nathan Cunnius
"Irene was Very kind and helpful"
We responded:
"Thank you Nathan for your kind words and for recognizing Irene on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Ellis Quashigah
November 19, 2025
5
out of
5
rating by Ellis Quashigah
"I highly recommend State Farm . Maggie went above and beyond to help me get the best rate for both Auto and Home insurance ! Time on the phone worth it !"
We responded:
"Thank you Ellis for your kind words and for recognizing Maggie on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Jordan C
November 19, 2025
5
out of
5
rating by Jordan C
"Kareena was very nice and explained everything out to me"
We responded:
"Thank you Jordan for your kind words and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
joe wheeler
November 19, 2025
5
out of
5
rating by joe wheeler
"Catherine Horner was very helpful throughout the process. She didn’t rush any information and answered all of my questions. She also handled the cancellation with the other insurance company very professionally."
We responded:
"Thank you Joe for your kind words and for recognizing Catherine on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Porsha Bond-Martin
November 19, 2025
5
out of
5
rating by Porsha Bond-Martin
"Catherine Horner was very helpful and connected me to the best policy with ease. Thank you!"
We responded:
"Thank you Porsha for your kind words and for recognizing Catherine on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Queen Tai
November 17, 2025
5
out of
5
rating by Queen Tai
"Kareena was absolutely amazing! She helped me save hundreds on my auto insurance and renters insurance she was very patient and attentive I’d recommend her to anybody!"
We responded:
"Thank you Queen for your kind words and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Alvaro Rodriguez
November 17, 2025
5
out of
5
rating by Alvaro Rodriguez
"“Catherine at State Farm was amazing. She was patient, helpful, and made everything super easy to understand. Excellent service and truly caring energy. Highly recommend her!”It’s rare to find someone who is both professional and genuinely kind, but Catherine is exactly that. I definitely recommend her to anyone looking for great service"
We responded:
"Thank you Alvaro for your kind words and for recognizing Catherine on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Bikini Girl
November 14, 2025
5
out of
5
rating by Bikini Girl
"Kareena was so helpful! The best!"
We responded:
"Thank you for your kind words, and for recognizing Kareena on her outstanding customer service! Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Wilson Wagner Espin
November 13, 2025
5
out of
5
rating by Wilson Wagner Espin
"Muy buen asesoramiento"
We responded:
"Gracias Wilson por sus palabras tan amables. Proveer servicio exepcional es nuestra prioridad! Estamos emocionados que sea parte de nuestra agencia de State Farm, esperamos protejerlo a usted y a su familia con proteccion de Auto, Casa, Mascotas, Vida y asesoramientos Financieros! Gracias de nuevo por confiar en nuestra agencia y por compartir su experiencia positiva."
Wilfredo Melendez
November 13, 2025
5
out of
5
rating by Wilfredo Melendez
"Very friendly most off all very helpful and knowledgeable"
We responded:
"Thank you Wilfredo for your kind words. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
morgan billman
November 12, 2025
5
out of
5
rating by morgan billman
"Great customer service"
We responded:
"Thank you Morgan for your kind words. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Jeannean Vinson
November 11, 2025
5
out of
5
rating by Jeannean Vinson
"Catherine Horner was a breath of fresh air. She wasn't pushy, she really wanted to help me find not only the right but the best coverage.Safety and income being a factor. She saved me a little over $100 per month that's a big deal on a fixed income."
We responded:
"Thank you Jeannean for your kind words and for recognizing Catherine on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Orlando Jay Callaway
November 11, 2025
5
out of
5
rating by Orlando Jay Callaway
"I was searching for insurance and having so much trouble getting anything done I almost gave up! Then I got help through state farms Kareena Chandra who just made me feel so at ease THANK YOU!!! Truly a Blessing thank you Jah!!!!!"
We responded:
"Thank you Orlando for your kind words and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Orlando Callaway
November 11, 2025
5
out of
5
rating by Orlando Callaway
"Wonderful experience"
We responded:
"Thank you Orlando for your kind words. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
ismael Lengane
November 11, 2025
5
out of
5
rating by ismael Lengane
"KAREENA thank you for your help"
We responded:
"Thank you Ismael for your kind words and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."