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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Pamela Escalante

Pamela Escalante

September 13, 2025

5  out of  5
rating by Pamela Escalante
"Irene was been helping me with all my policies and throughly explained everything. She has been extremely patient with all of my questions and making sure I understand everything that is in my policy. She also went over different coverages to see which one best suited my needs. I am definitely going to ask to speak to her for future policies. She also speaks Spanish."
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Terri Nettles

September 12, 2025

5  out of  5
rating by Terri Nettles
"Excellent experience with Kareena. She made my transition seamless. Thank you!!"
We responded:
"Thank you Terri for your kind words and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
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Eduardo Ramírez

September 12, 2025

5  out of  5
rating by Eduardo Ramírez
"Fue una excelente satisfacción en el tramite me relovio todo mi tramite"
We responded:
"Gracias Eduardo por sus palabras tan amables y por reconocer la dedicacion de Irene para el servicio al cliente. Proveer servicio exepcional es nuestra prioridad! Estamos emocionados que sea parte de nuestra agencia de State Farm, esperamos protejerlo a usted y a su familia con proteccion de Auto, Casa, Mascotas, Vida y asesoramientos Financieros! Gracias de nuevo por confiar en nuestra agencia y por compartir su experiencia positiva."
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Destin Heintz

September 4, 2025

5  out of  5
rating by Destin Heintz
"Karenna was outstanding to work with made my switch from progressive to state farm smooth as butter. She helped save me hundreds per month on my auto and home insurance. Sure wish I called them sooner!"
We responded:
"Thank you Destin for your kind words and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
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Kyle Lampi

September 3, 2025

5  out of  5
rating by Kyle Lampi
"Maggie is the best at her job. She gets you the best rates. 5 stars."
We responded:
"Thank you Kyle for your kind words and for recognizing Maggie on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
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Gerald Williams

August 29, 2025

5  out of  5
rating by Gerald Williams
"Karen was awesome and helped me out big time!"
We responded:
"Thank you Gerald for your kind words and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm. "
Profile photo of Kalyn Drasher

Kalyn Drasher

August 28, 2025

5  out of  5
rating by Kalyn Drasher
"Kareena was super helpful and friendly. Excellent experience !"
We responded:
"Thank you Kalyn for your kind words and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Profile photo of Tina Krum

Tina Krum

August 26, 2025

5  out of  5
rating by Tina Krum
"Kareena was absolutely amazing helping me get new auto insurance!"
We responded:
"Thank you Tina for your kind words and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
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MansNOTHot TV

August 25, 2025

5  out of  5
rating by MansNOTHot TV
"SUPER AMZING CUSTOMER SERVICE!! Irene is a god sent if there’s a way to save you will with her"
We responded:
"Thank you for your amazing review and for recognizing Irene on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and save you in the process :) We look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Profile photo of Jairo Escalante

Jairo Escalante

August 25, 2025

5  out of  5
rating by Jairo Escalante
"Excelente atención al cliente, por parte de Irene Escalante, quien fue la persona que me atendió, me ayudó a abrir nueva póliza con State Farm y a cancelar la cuenta de póliza con mi antigua aseguradora. Buena compresión y paciencia."
We responded:
"Gracias Jairo por sus palabras tan amables y por reconocer la dedicacion de Irene para el servicio al cliente. Proveer servicio exepcional es nuestra prioridad! Estamos emocionados que sea parte de nuestra agencia de State Farm, esperamos protejerlo a usted y a su familia con proteccion de Auto, Casa, Mascotas, Vida y asesoramientos Financieros! Gracias de nuevo por confiar en nuestra agencia y por compartir su experiencia positiva."
Profile photo of Sylvia Moklak

Sylvia Moklak

August 20, 2025

5  out of  5
rating by Sylvia Moklak
"I worked with Maggie, who was able to assist me with both homeowners and auto insurance. She explained everything in detail and helped get me set up to use State Farm. Thanks Maggie!"
We responded:
"Thank you Sylvia for your kind words and for recognizing Maggie on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Profile photo of Michelle Martino

Michelle Martino

August 11, 2025

5  out of  5
rating by Michelle Martino
"Kareena was very helpful and answered all my questions! I would highly recommend"
We responded:
"Thank you Michelle for your kind words and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Profile photo of Christopher Wisler

Christopher Wisler

August 9, 2025

5  out of  5
rating by Christopher Wisler
"We recently purchased an electric vehicle and began to look for other insurance options when the annual rate went up by 300% from our existing company's policy. Maggie was very responsive and went out of her way to explain coverage options and search for applicable discounts. The rate was substantially below our existing company, provided better coverage and was competitive with other options. We selected the Joel Mermelstein Agency because of State Farms superior customer services ratings as borne out by our experience with Maggie."
We responded:
"Thank you Christopher for your amazing review and for recognizing Maggie on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and save you in the process :) We look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Profile photo of Grant Tyman

Grant Tyman

August 7, 2025

5  out of  5
rating by Grant Tyman
"Kareena was super helpful."
We responded:
"Thank you Grant for your kind words and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Profile photo of Martine

Martine

August 5, 2025

5  out of  5
rating by Martine
"Kareena is literally the BEST agent I’ve had the pleasure of working with I would actually say she’s definitely God sent! The patience she had with me while overcoming the many obstacles was AMAZING I’m so grateful for all of the things she did for me and all of the coverage for the absolute Best Price! Thank you for having such a great agent!!"
We responded:
"Thank you Martine for your amazing review and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and save you in the process :) We look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Profile photo of Suwah Davies

Suwah Davies

August 4, 2025

5  out of  5
rating by Suwah Davies
"Ms. Kareena was amazing! She has excellent customer service, and I would love to recommend her to others."
We responded:
"Thank you Suwah for your kind words and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Profile photo of Russel Wong

Russel Wong

July 29, 2025

5  out of  5
rating by Russel Wong
"Maggie super helpful"
We responded:
"Thank you Russel for your kind words and for recognizing Maggie on her outstanding customer service. I’m thrilled to hear that you had a positive experience with us. Delivering exceptional customer service is our top priority! Thank you for trusting our State Farm Agency and look forward to continue supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Joel Mermelstein - State Farm."
Profile photo of Christine Janeczko

Christine Janeczko

July 25, 2025

5  out of  5
rating by Christine Janeczko
"After 7 years with another insurance company, who were extremely unresponsive to our requests to lower our rates, we decided to reach out to State Farm to get a quote. We went with the Joel Mermelstein Agency, and in particular, Maggie, based on her many 5-star reviews. She did not disappoint. She spent several hours with us reviewing our current coverage and making suggestions that better fit our individual situation. We are confident we have the coverage we need, and she was able to beat all other quotes we received. She is a pleasure to work with; and as other reviewers have pointed out, we feel like we have a new friend. Since signing up with State Farm we've had several follow-up questions sent via email, and responses came within hours and with a tone that she was happy to help. I would highly recommend this team."
We responded:
"Thank you Christine for your amazing review and for recognizing Maggie on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and save you in the process :) We look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm. "
Profile photo of Amber DeOliveira

Amber DeOliveira

July 24, 2025

5  out of  5
rating by Amber DeOliveira
"Kareena was super helpful insuring my new home."
We responded:
"Thank you Amber for your kind words and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled for the opportunity to continue supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Profile photo of Paul Calderoni

Paul Calderoni

July 23, 2025

5  out of  5
rating by Paul Calderoni
"Kareena was Awesome"
We responded:
"Thank you Paul for your kind words and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled for the opportunity to continue supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm. "
Profile photo of Isaiah Farbiarz

Isaiah Farbiarz

July 18, 2025

5  out of  5
rating by Isaiah Farbiarz
"Kareena she was very nice and professional"
We responded:
"Thank you Isaiah for your kind words and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm. "
Profile photo of pat choulli

pat choulli

July 17, 2025

5  out of  5
rating by pat choulli
"Maggie was such a pleasure to talk to. She understood exactly what I needed and saved me hundreds. I couldn’t be happier with my decision and of course having extra money in my pocket in this economy !! Win win , thanks again Maggie."
We responded:
"Thank you Pat for your kind words and for recognizing Maggie on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and save you in the process :) We look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm. "
Profile photo of Mike

Mike

July 16, 2025

5  out of  5
rating by Mike
"I had a couple of pressing issues regarding my policy and the Drive Safe app. After speaking with Joel, Taylor and Maggie, all 3 gave me the utmost of their attention. I was annoyed at some of the issues I was experiencing, and their help, guidance and expertise put me in the right direction for the answers I was seeking. None of my issues involved them directly, but their willingness to help was gratifying."
We responded:
"Thank you Mike for your kind words. Delivering exceptional customer experience is our top priority! We are thrilled to hear that we have achieved that with you. We look forward to continue supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Profile photo of Angel Gonzalez

Angel Gonzalez

July 14, 2025

5  out of  5
rating by Angel Gonzalez
"Very aware of the process. Thank you for the help Kareena"
We responded:
"Thank you Angel for your kind words and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."
Profile photo of Alaina Straub

Alaina Straub

July 11, 2025

5  out of  5
rating by Alaina Straub
"Kareena was such a pleasure to work with. She is very knowledgeable and was able to accurately and efficiently provide me with auto insurance information and policies."
We responded:
"Thank you Alaina for your kind words and for recognizing Kareena on her outstanding customer service. Delivering exceptional customer experience is our top priority! We are thrilled to have you join our State Farm Agency and look forward to supporting you and your family with all your Auto, Home, Pet, Life insurance and financial needs! Thank you again for trusting our agency and sharing your positive experience. Joel Mermelstein - State Farm."